FAQGot questions?
Everything clubs usually ask us before they start. If you can't find your answer, write to us.
Product
What is Yulava Connect?
Yulava Connect is management software for sports clubs, developed by VD Studio Consulting, S.L. It brings together in a single platform communication with families, chat, member and player profiles, teams, training, the tactics board, competitions and matches, fee collection, online registration, the club website and a digital sticker album. It works as an app for iOS and Android, in the browser and through a web panel for the club office.
Who is behind Yulava and how long has it been around?
Yulava Connect is developed by VD Studio Consulting, S.L., a company based in Paiporta (Valencia), and has been growing alongside sports clubs for more than ten years: every feature comes from what clubs have needed, and it has been tested season after season. It isn't a brand-new app but a mature product, with a team behind it that knows the day-to-day of a club.
How is it different from a club communication app?
A communication app is for sending messages. Yulava Connect also handles the running of the club: member and player profiles, teams and call-ups, training, matches and results, fee and registration payments, and the club website. Everything shares the same data: the player you add is the one you call up for the match and the family that pays the fee.
Is it only for football clubs?
No. Yulava Connect works for any sport, team or individual: football, basketball, handball, volleyball, padel, athletics, swimming and many more. It also suits sports academies, federations and associations that need to communicate with their members and manage fees.
Is there an admin panel for running the club from a computer?
Yes. As well as the app, the committee has a web panel at admin.yulava.com for running the club from a computer: a control centre showing your set-up progress, plus management of members, teams, payments, communication and the club website. Everything shares the same data as the app.
Can I decide what each person at the club can see and do?
Yes. With roles and permissions you create the profiles your club needs — coordination, coaching staff, treasury… — and choose what each one can view, create, edit or delete in every section. Within each team there are also special permissions, for coaches for example.
Can I manage several clubs with the same account?
Yes. One account can belong to several clubs and switch between them from the app or the panel.
Can I give the club's sponsors visibility?
Yes. Every sponsor has its own profile with logo, map and contact details, which appears on the app's home screen and on the club website. You can also give someone from the sponsor access to post, with a limited number of posts.
Pricing
How much does a sports club management app cost?
Yulava Connect has three plans with a fixed monthly price that doesn't depend on the number of members: Basic costs €6 a month, Standard €49 and Premium €90 (VAT included). When you create your club you get 30 days of the Premium plan free, with no card needed. Online fee payments also carry a management fee, which depends on the plan, plus Stripe's fee. The details are on the pricing page.
Is there a special price for small clubs?
Yes. With Yulava Impulso, clubs with fewer than 120 players, whatever their sport, get an 80% discount on the Premium plan. It isn't an automatic coupon: write to soporte@yulava.com and the Yulava team will set it up for you.
How does the free trial work?
When you create your club you get 30 days of the Premium plan free, with every feature included. You don't need a card or have to choose a plan to get started. When the trial ends, you choose the plan you need; if you don't subscribe to one, you won't be charged anything.
Is there a minimum commitment?
No. The subscription is monthly and you can cancel whenever you like from the platform itself.
Does the price depend on the number of members or players?
No. Each plan has a fixed monthly price, however many members, teams or families your club has.
Can I change plan later on?
Yes. You can switch to another plan from the panel whenever you need to, with no minimum commitment.
What if my club needs something tailored?
That's what the Custom plan is for: it includes everything in Premium plus custom development and priority support. The price depends on what your club needs. Request a demo, tell us about your case and we'll put together a proposal.
Payments
How do I collect member fees with Yulava?
In Accounting and payments you create the charge — registration, recurring fee, instalments or a trip — and each family pays by card or SEPA Direct Debit from the app or their browser. Scheduled charges go out automatically on their due date, families get reminders about anything outstanding and the club can always see what is paid, pending or refunded. Payment collection is available for clubs in Spain.
What fees apply to payments?
Bank transfer and cash payments have no fee. Online payments carry two, on top of the plan price. The first is Yulava's management fee, which depends on the plan (2.2% + €0.20 on Basic, 1.8% + €0.20 on Standard and 1.4% + €0.20 on Premium, with a minimum of €0.40 and a maximum of €6 per payment); the club decides whether to cover it or have the family pay it. The second is Stripe's public rate, which Yulava passes on with no margin: for example, 1.5% + €0.25 for a standard European card or €0.35 for SEPA Direct Debit. The management fee includes VAT.
Can I collect fees by direct debit (SEPA)?
Yes. Families can pay by SEPA direct debit or by card from the app or the browser, in one go or in instalments. Scheduled charges run on their own on the due date and the club can always see what is paid, pending or returned. You can also record bank transfers and cash payments. The payments service is available for clubs in Spain.
How do families pay their fees?
By card or direct debit from the app or their browser. The payment is processed securely and recorded on the member's profile.
Is fee collection available outside Spain?
For now, payment collection is only available for clubs in Spain. All other features work in any country.
Getting started
Is it hard to get started?
No. You create your club at admin.yulava.com, add its teams and fees and invite your people; for the first 30 days you get the full Premium plan free, with no card needed. Players, families and coaches download the free app on iOS or Android, or use it in their browser. If you prefer, book a demo and we'll walk you through it for your club.
Will you help me set up my club when I start?
Yes. The panel has a set-up wizard that guides you step by step: club identity, sponsors, profiles, season, payments and website, plus a QR code to invite your people. If you'd rather go through it with us, book a demo.
How do members and families join the club?
With club-branded links and QR codes: each person joins, creates their profile or links to their children's profiles from their phone. You can also import the list you already have from a CSV and invite them by email to link to their profile.
Do families and players pay to use the app?
No. The app is free for club members. It's the club that subscribes to a plan.
Which languages is it available in?
The app is available in eight languages: Spanish, English, Portuguese, French, Catalan, Galician, Basque and Italian, and everyone uses it in their own. This website is also available in Valencian.
Data and security
How is my club's data protected?
Yulava Connect is a product of VD Studio Consulting, S.L., a Spanish company based in Paiporta (Valencia), and processes data in line with the GDPR and Spanish data protection law. Payments are processed by Stripe and the club never sees or stores card details. The privacy policy sets out purposes, legal bases, providers and how to exercise your rights.
How does Yulava protect children's data?
You can show just the initials of surnames, families link to their children's profiles and a record is kept of the legal texts each user accepts. Data is processed in line with the GDPR and Spanish data protection law.
Do my members have to share their phone number?
No. Chat and posts work inside the app, so nobody needs to share their personal number with the rest of the club.
What happens to the club's data if we cancel?
Yulava keeps the club's data for one year after cancellation, in case you decide to come back, and then deletes it, except what must be kept by law. If you'd rather have it deleted sooner, you can ask once thirty days have passed since cancelling.
Communication
Can I send a notice to just one team?
Yes. Every post can be aimed at a team, a match or a competition, so a time change for the under-16s doesn't reach the rest of the club.
Do families need to install anything to receive club notices?
They download the free Yulava Connect app on iOS or Android, or use it in their browser at connect.yulava.com. The club doesn't pay per user.
Does Yulava chat replace WhatsApp groups?
Yes. Team chats and the official channel replace WhatsApp groups, with the difference that the club manages who joins, who leaves and who writes.
Admin and payments
Can I bring over the members I already have in Excel?
Yes. They are imported from a CSV by matching each column to its field, and you can export them the same way later.
How does a family link to their child's profile?
With the code or QR code on the profile, or with a link the club sends them. One account can be linked to several children.
Can I run the season registration online?
Yes, it's the most common use case: player details, data protection, consents, signed document and registration payment in a single flow.
Can someone who isn't a club member yet sign up for a registration process?
Yes. The process can be opened with a public link or QR code, and completing it creates their profile.
Sports management
Can I reuse training drills across teams?
Yes. Drills make up a club library that any coach can use to put together their sessions.
Can I add the club's crest to the tactics board?
Yes. Each club sets up its default board: sport, surface (grass, concrete or parquet) and crest.
Who can use the tactics board?
The coaching staff the club gives permission to, from the app on a phone, tablet or browser.
Can families see the match call-up on their phone?
Yes. They receive the call-up in the app with the time, place, map and weather forecast, and can confirm attendance right there.
Do I have to enter the league fixtures by hand?
Connect your competition to the federation's and Yulava Connect imports teams, fixtures, crests and venues. It works with football and futsal federations: FFCV, RFFM and those that use Novanet, from the admin panel.
What statistics can I record in Yulava?
Whatever your club needs. You start from example templates (goals, assists, cards, minutes, coach's rating...) and can create your own for matches and for training sessions.
Can statistics be viewed by player and by team?
Yes. Each player has a profile with their season totals and a comparison with the club leader, and each team has its squad ranking and its progress. The club also sees a summary of all its teams.
Website and community
Do I need to know web design to have a club website?
No. The website is built from the information you already have in the app and keeps itself up to date. You choose the menu, font and colours.
Can I use the club's existing domain?
Yes. You link it from the admin panel, which shows you how to set it up and whether it's already working.
Do you have to pay for sticker album packs?
No. Packs are daily or given by the club; they aren't sold.
Who puts the sticker album together?
The club, from the panel: it chooses the design and the stickers are generated from the squad and their photos.
Still unsure?
Try it.
30 days free, no card needed, to see it working with your club. Or write to us and we'll talk you through it.
- 30 days free
- No card needed
- No commitment